These Terms and Conditions govern your access to and use of the website, booking platform, mobile applications, digital communications, and in-studio services offered by BodyKitchen LLC dba BodyKitchen Pilates, located at 13401 Ventura Blvd, Ste 101, Sherman Oaks, CA 91423. By accessing the website, creating an account, booking a class, purchasing services or products, or attending the studio, you agree to be bound by these Terms and Conditions.
If you do not agree to these Terms and Conditions, do not use the website, booking systems, or studio services.
BodyKitchen Pilates provides mat-based Pilates classes and related wellness and fitness services, including heated and non-heated classes, workshops, events, private sessions, retail merchandise, and other offerings as made available from time to time. All schedules, class formats, instructors, amenities, pricing, and services are subject to change at any time without notice.
To use certain services, you may be required to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to promptly update your account information, including your payment information, billing address, email address, and phone number. BodyKitchen Pilates reserves the right to suspend or terminate accounts, purchases, bookings, or access to services for suspected fraud, misuse of promotions, repeated chargebacks, disruptive conduct, policy abuse, or violation of these Terms and Conditions.
Classes may be booked only by clients with a valid booking entitlement, including a class credit, class package, active membership, promotional offer, or other approved access type, and any required payment method on file. BodyKitchen Pilates reserves the right to establish, modify, or discontinue booking windows, class release schedules, waitlist procedures, class capacity, instructor assignments, and operational policies at its discretion. A class reservation is not guaranteed until confirmed through the authorized booking system.
Clients must check in upon arrival to confirm attendance. Check-in may occur with front-desk staff, studio staff, or the instructor. Clients are expected to arrive on time and ready for class. Late arrivals may be denied entry, may lose their reserved spot, and may be treated as a late cancellation or no-show. Unclaimed spots may be released to waitlisted clients shortly before or at class start time. Contacting the studio, messaging an instructor, or leaving a voicemail does not guarantee spot retention.
Clients must cancel a reserved class at least twelve (12) hours before the scheduled class start time to avoid penalty. Cancellations must be made through the authorized booking platform, website, or app. Cancellations are not accepted by direct message, social-media message, or by contacting instructors directly unless BodyKitchen Pilates expressly agrees otherwise in writing. If a reservation is canceled fewer than twelve (12) hours before class start time, it is considered a late cancellation and is subject to a $15 fee plus loss of the class credit, where applicable. If a client fails to attend a reserved class without timely cancellation, it is considered a no-show and is subject to a $20 fee plus loss of the class credit, where applicable. If a membership type or promotional booking does not use an individual class credit, BodyKitchen Pilates may still charge the applicable late-cancel or no-show fee.
Clients are responsible for monitoring their own waitlist status. If you are moved from the waitlist into a class, standard cancellation, late-cancellation, and no-show policies apply. Booking multiple waitlisted classes, or booking classes that may conflict with each other, is done at your own risk. BodyKitchen Pilates is not responsible for conflicts caused by your booking activity.
Class packages, memberships, promotions, introductory offers, and other pricing options are subject to the specific terms disclosed at the time of purchase, including expiration dates, activation rules, renewal terms, cancellation terms, and usage limits. By purchasing a recurring membership, you authorize BodyKitchen Pilates to automatically charge your payment method for recurring membership dues, taxes, approved late-cancel fees, no-show fees, retail purchases you authorize, and other charges disclosed in connection with your account or purchase. Failed payments may result in suspension of booking privileges, cancellation of reservations, denial of studio access, or termination of membership benefits until the balance is resolved. Any membership-specific cancellation rights, renewal terms, minimum-term commitments, freezes, notice requirements, or other purchase-specific terms will be governed by the applicable membership agreement, purchase terms, and checkout disclosures.
Except as required by law or expressly stated otherwise in writing, all sales of classes, class credits, packages, memberships, workshops, events, promotional offers, and services are final, non-refundable, non-transferable, and not redeemable for cash. No prorated refunds will be issued for partially used services, packages, or memberships unless required by law or specifically provided in the governing membership agreement. Retail merchandise may be returned within seven (7) days of purchase for a refund, or within thirty (30) days of purchase for store credit, provided the item is unused, in original condition, and has original tags attached.
Items marked final sale, worn items, washed items, intimate items, or items that cannot reasonably be resold for hygiene reasons are not eligible for return or exchange.
BodyKitchen Pilates reserves the right to deny returns that do not satisfy these conditions.
BodyKitchen Pilates may require grip socks, appropriate workout attire, personal hygiene compliance, or other safety or participation-related requirements for class attendance. Clients must follow all posted rules, instructor directions, studio procedures, and safety protocols. BodyKitchen Pilates reserves the right to refuse entry, remove a participant, cancel a booking, suspend privileges, or terminate services without refund if necessary for safety, sanitation, operational integrity, policy enforcement, or the protection of staff, clients, property, or the studio environment.
BodyKitchen Pilates offers physically demanding fitness classes. Some classes may be heated and may involve elevated temperatures, physical exertion, repetitive movement, stretching, core work, weight-based movement, and use of light fitness props and accessories, including but not limited to hand weights, ankle weights, bands, blocks, balls, and similar items. You acknowledge that you are solely responsible for deciding whether to participate, for remaining adequately hydrated, for monitoring your own physical condition, and for informing the instructor of any injury, illness, limitation, pregnancy, postpartum status, medical condition, or concern that may affect your ability to participate safely. All content provided by BodyKitchen Pilates, whether on the website, in class descriptions, in communications, or in the studio, is for general informational purposes only and is not medical advice, diagnosis, or treatment.
Participation in Pilates, heated fitness, stretching, conditioning, and use of studio facilities involves inherent risks, including but not limited to falls, muscle strain, sprains, aggravation of pre-existing conditions, dehydration, overheating, dizziness, physical injury, illness, property loss, and, in rare cases, serious injury or death.
By booking, attending, or participating in any class, event, or service, you understand and voluntarily assume all risks associated with participation to the fullest extent permitted by law. Participation in any BodyKitchen Pilates class or use of studio facilities may require completion of a separate liability waiver and assumption-of-risk agreement. Any signed waiver or release executed by you will supplement these Terms and, where applicable, control over any inconsistent general statement in these Terms with respect to injury-related or participation-related claims.
Participation in in-studio classes and use of studio facilities carries an inherent risk of exposure to communicable illnesses, including but not limited to COVID-19, influenza, colds, and other viral or bacterial conditions. By entering the studio or attending a class, you acknowledge and voluntarily assume those risks.
13. Pregnancy, postpartum participation, and minors If you are pregnant, postpartum, recently cleared for exercise, recovering from childbirth, or attending any specialty format involving a child, you are solely responsible for obtaining appropriate medical clearance and determining whether participation is appropriate for you or your child.
Children and minors may attend only where expressly permitted by BodyKitchen Pilates and only upon completion of all required waivers, acknowledgments, and consents by a parent or legal guardian.
BodyKitchen Pilates may make classes or services available through third-party platforms, apps, processors, or booking partners, including without limitation ClassPass or similar services. If you book or purchase through a third-party platform, your use of that platform is also subject to its own terms, policies, technology, and limitations.
BodyKitchen Pilates is not responsible for outages, sync errors, booking delays, platform issues, payment failures, visibility issues, scheduling discrepancies, or similar problems caused by third-party systems. Studio policies, waivers, retail requirements, and participation requirements still apply to all attendees, including those who book through third-party platforms.
Photography, video, and audio recording may occur in the studio or at studio events. By entering the studio or attending a class or event, you acknowledge that recording may occur. Any use by BodyKitchen Pilates of your image, likeness, or voice for promotional, marketing, editorial, or business purposes will be governed by any separate photo, video, or media release you sign. Clients may not film, photograph, record, livestream, or otherwise capture other clients, staff, or classes for public, commercial, or promotional use without prior written consent from BodyKitchen Pilates.
All website content, logos, trademarks, service marks, graphics, photographs, designs, videos, text, programming concepts, class names, branding elements, and related materials are owned by or licensed to BodyKitchen LLC dba BodyKitchen Pilates and are protected by applicable intellectual-property laws. You may not copy, reproduce, republish, transmit, distribute, display, scrape, modify, or commercially exploit any such materials without prior written consent.
By providing your contact information, you consent to receive transactional and service-related communications relating to your account, bookings, purchases, waitlist activity, reminders, receipts, operational notices, and similar studio communications. If you separately opt in to receive marketing communications, you may also receive promotional emails or text messages. Consent to marketing communications is not a condition of purchase, and you may opt out in accordance with applicable law and the instructions provided in the communication.
Your use of the website, booking platforms, digital services, and studio services is also subject to the BodyKitchen Pilates Privacy Policy.
The website, booking systems, mobile applications, digital content, and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
BodyKitchen Pilates does not guarantee uninterrupted access, error-free operation, perfect accuracy of all content, or that the website, app, or booking systems will always be secure or free from harmful components.
To the fullest extent permitted by law, BodyKitchen Pilates and its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, data, use, goodwill, or business interruption, arising out of or relating to your use of the website, booking systems, digital services, retail purchases, studio attendance, class participation, or reliance on any content. To the fullest extent permitted by law, the total liability of BodyKitchen Pilates for any claim arising out of or relating to these Terms, the website, studio services, or products shall not exceed the amount actually paid by you to BodyKitchen Pilates for the specific service or product giving rise to the claim in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability to the extent such limitation is prohibited by law.
You agree to defend, indemnify, and hold harmless BodyKitchen Pilates and its owners, members, managers, officers, employees, instructors, contractors, agents, affiliates, and service providers from and against any claims, demands, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, misuse of the website or services, conduct in the studio, violation of law, or infringement of the rights of any third party.
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms, the website, or the services shall be brought exclusively in the state or federal courts located in Los Angeles County, California, unless applicable law requires otherwise.
BodyKitchen Pilates may update or revise these Terms and Conditions at any time. Updated Terms become effective upon posting to the website or other reasonable notice. Your continued use of the website, booking systems, or studio services after updated Terms are posted constitutes your acceptance of the revised Terms.
BodyKitchen LLC dba BodyKitchen Pilates
13401 Ventura Blvd, Ste 101
Sherman Oaks, CA 91423
hello@bodykitchenpilates.com
Designed for bodies that crave intention, balance, and lasting connection.
